Teapro Limited, trading as TeaPro (“Teapro”, “we”, “us”, “our”), is committed to protecting and respecting your privacy and the integrity and confidentiality of your personal information.
This policy (together with our Terms and Conditions and any other documents referred to in it) explains how we will process and store any personal data we collect from you, or that you provide to us.
For the purpose of the General Data Protection Regulation (the “Regulation”), the Data Controller will always be TeaPro Limited.
By visiting and using our website, digital app or platform (the “Service”), you are accepting this policy and agree to abide by it. If you do not agree to this policy, please do not use the Service. We may, from time to time, make changes to this policy, in accordance with the Regulation, and these will be posted on this page and, where appropriate, e-mailed to you. Please check back frequently to see any updates or changes to this policy.
We may collect, process and store the following data about you:
We use information held about you in the following ways:
We may disclose or share your personal information to third parties only in the following situation and always in a secure manner;
For more information about what cookies are and how they can be controlled, please visit the third party educational resource www.allaboutcookies.org.
The Teapro data, which may include your personal information, that we collect from you is stored on information technology systems located in the EEA which are operated by us. Some data processing in relation to web and email services is carried out on our behalf by a third party which may operate outside the EEA.
As a part of our compliance activity we maintain an Information Retention Policy that sets out how long we store information, the information that supports this retention period, and how the information is removed by us.
All of our third party data processors and suppliers are reviewed by us in relation to their ongoing compliance to the Regulation, as a part of our ongoing Data Protection Impact Assessments, including data process records and staff training.
By submitting your personal data to us the Data Controller via Teapro, you agree to this transfer, storing or processing.
All information you provide to us is stored on our secure servers and secured using appropriate technologies when onward sharing with our partners and third parties. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Although we will do our best to protect your personal data, we cannot guarantee the security of data you transmit, in particular if you transmit your data by any inherently insecure method (such as email), or use untrusted public computers or networks. Any such transmission is at your own risk. However, once we have received your information, we use strict procedures and security features to prevent unauthorised access.
Certain parts of our Service may include social networking features. Please ensure that when you use these features, you do not submit any personal data that you do not want to be seen, collected or used by other users.
Under the Regulation you have the right to:
We will inform you (prior to collecting your data) and request your consent, if we intend to use your data for direct marketing, profiling, automated decision-making, scientific or historical research or statistical purposes or if we intend to disclose your information to any third party for such purposes, and if we do not receive your consent will not use your personal information for that purpose.
You can exercise your rights at any time by contacting us in writing using the contact details shown below.
Our Service may, from time to time, contain links to and from the websites of our retail partners, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Regulation gives you the right to access all personal information held about or that identifies you. Your right of access can be exercised and will be dealt with by the company in accordance with the Regulation, more details of which can be found on the website of the Information Commissioner’s Office (ICO).